quality
International Quality Standard UNI EN ISO 9001:2000
Vision
We at Congress Studio Venezia strive to be known as leaders among the PCOs (Professional Conference Organizers) who operate in the Triveneto Region. We strive to maintain our reputation as reliable and highly qualified event managers, who set ourselves above the others by our willingness to introduce innovative, efficient working methods and by our commitment to provide the most customized and effective services in order to best meet our clients' needs.
Mission
Congress Studio Venezia provides services for organizing conferences, meetings, symposia, continuing education courses, in medicine (CME) as well as in other fields, workshops and other social and cultural programs.
A Policy of High Quality
The field in which Congress Studio Venezia operates is one in which a variety of competitors are offering similar services; this makes it necessary for our company to pay close attention to the group's performance, in order to have an edge on our competitors.
A policy of managing resources effectively to hire and train our staff and of keeping on the cutting edge of technology is the strategy that the management has adopted, and we consider it a priority, as well as a distinctive and decisive factor in the company's success, that we set a new standard of excellence in serving the clients' needs for meetings and conferences.
We are committed to offering the most creative, customized and cost-effective services for organizing successful events and to fully satisfying the clients' highest expectations, by allowing them to rely on:
- advanced web technology, to make it easy, convenient and quick to arrange conferences and meetings;
- a dedicated, knowledgeable and accessible team of experienced professionals who are customer oriented and fluent in several languages;
- a pool of reliable suppliers to provide all the necessary services.
Other goals and objectives which we consider to be our priorities are:
- the development and training of committed staff members who have the capacity to work effectively as a member of a team and share the company's goals and objectives;
- the strengthening of our internal organization by creating certain areas of specialization, while still maintaining the flexibility which we consider necessary to provide dynamic and superior service.
In order to serve our clients even more effectively, our management periodically reassesses the company's goals and objectives and sees that our policy is shared and carefully followed by those who work for us. Such a commitment constitutes at the same time a foundation on which to base the company's activities and an objective to reach.
THE MANAGEMENT
Patrizia Pala
certified ISO 9001:2000, nr. 9175.CSVE
certified ISO 9001:2000